What it’s like staying at Hotel Indigo Madrid Princesa

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My trip to Madrid was a trip of many firsts. From my first-ever international business-class flight over the Atlantic Ocean to my first adult solo trip, I had no idea what to expect, what to do and what to see — especially in such a limited amount of time. 

It was go-time as soon as the plane touched down at Adolfo Suarez Madrid Barajas Airport (MAD). I had five days and lots to experience. In the words of Lady Gaga, it was very much “bus, club, another club, another club, plane, next place.”

Before I dove head-first into the action and began to explore the city, I was eager to get to my hotel and drop off my bags. 

After navigating my first time on Madrid’s metro system — which, thankfully, was not too complex compared to New York City’s — I found myself in the neighborhood of Arguelles. It’s a residential but lively area full of coffee shops and department stores where I learned a lot of Madrilenos call home. It would be my home for the next couple of days, too, as I stayed at Hotel Indigo Madrid Princesa.

From the adorable neighborhood to my experience navigating European adapters and lights (which required housekeeping to help me turn them on), here’s what staying at the Hotel Indigo Madrid Princesa was like.

Getting There

It’s quite easy to reach the hotel, thanks to Madrid’s robust and reliable transportation system. Sure, you could take an Uber or a taxi, which can be pretty affordable compared to other large cities, but if you want the true Madrileno experience, I highly suggest taking the metro. If you take an Uber or a Cab, you can expect to pay anywhere from 25 to 30 euros ($27 to $33) on average from the airport to the city center.

There’s a train station within the airport where you can pick up a Multi card; similar to a Metrocard in New York City, you can load and reload as much as you’d like onto the card.

Related: Your Points and Miles Guide to Madrid

I paid 28 euros ($30) for a five-day pass, which gave me unlimited access to the metro within the city. However, if you want to venture outside the city center, you must pay an additional fee. If taking the metro to and from the airport, you’ll also have to anticipate an additional airport fee of 2.5 euros ($2.75). 

Throughout my time in Madrid, I found the metro highly reliable. In fact, I never took an Uber or a cab due to the navigable transportation network and the walkability of everything. 

Booking the hotel Indigo Madrid Princesa

Since the Hotel Indigo chain is a part of the IHG family, you could use IHG One Rewards points to cover your stay. On average, you can expect to find redemptions anywhere between 20,000-30,000 IHG One Rewards Points per night, depending on the time of year you go, of course.

Typically, rates at this property fall somewhere below $200 per night; for a Full Bed Urban Standard room like mine, you could even find rates for as low as $102 per night, depending on the time of year you go. 

For two nights, I paid a total of 332 euros (or about $365.23) using my Chase Sapphire Preferred card, which gives me 2 points per dollar spent on travel purchases, such as hotels for one.

I didn’t think the price was bad for a two-night stay. Had I stayed at trendier, closer-to-the-action hotels like the Thompson Madrid or the Hyatt Centric Gran Via Madrid, I would’ve had to fork over much more for a two-night stay.

Standout Features

  • The location: Situated in the Arguelles neighborhood of Madrid, which is adjacent to popular neighborhoods like Sol or Callao, you’ll be right in the heart of the action. However, you can get a little breathing room when you need a respite from the busy streets. 
  • The sleek, modern design made this boutique hotel feel like an upscale property for a significantly lower cost.
  • Every interaction I had with the hotel staff — from the kind front desk worker who surprised me with an early check-in to the friendly housekeeper who came to my aid when I couldn’t figure out the light switch — was positive. The people made my experience that much better.

Drawbacks

  • The rooms are definitely on the smaller side, so it ‘s not the most remote-work-friendly. If you want to get some work done, you may want to utilize the business center downstairs or head to a nearby coffee shop.
  • The hotel’s amenities were minimal; the small gym could easily get overcrowded if more than three or four people used the equipment at once. 
  • I found myself wishing the closet space was bigger and that there was more space for my belongings. For example, I could’ve hung more of my items if the closet rod was a bit longer.

Checking in

After a 40-minute train ride from the airport, I stepped outside the station with my little suitcase, and at that moment, it hit me that I had finally made it. “Toto, we’re not in New York anymore,” was the first thought that came to mind.

Luckily, I could spot the hotel from the metro stop, and after crossing the busy street, I found myself right in front of Hotel Indigo.

When I entered, I was greeted with a rich, citrusy bergamot scent, which I enjoyed. The lobby was modest in size and not crowded. In fact, it was very quiet, and the vibes were mellow.

hotel indigo lobby
KEVIN MARTINEZ/THE POINTS GUY

It was noon when I arrived, so I was not expecting my room to be ready. I had prepared to kindly ask if the front desk would hold my bags while I started on some sightseeing. To my surprise, though, the helpful front-desk agent informed me that my room was ready and I could check in if I wished.

Eager to drop off my luggage and maybe wash the airplane scent off, I excitedly took my room keys and took the small elevator to the third floor.

For those of you new to Europe like me, the hotels do things a little differently than we do here in the U.S. For starters, the ground floor, which I would call the first floor, is, in fact, floor zero. The second floor is the first, and so forth. So in theory, back home, my room would be on the second floor.

The Room

When I first entered the room, I panicked. No, it wasn’t that the hotel had given me someone else’s room key, but rather I was faced with my first dose of culture shock.

The room light switch wasn’t working. After spending five minutes trying to figure out the light situation, I was about to head back downstairs when I came across a friendly housekeeper. I explained my situation and my ineptitude with European light switches since this was my first time on the continent (let alone traveling solo to a place I’d never been before).

Kindly, the housekeeper followed me into my room and turned on the light in two seconds. All it took was placing my hotel keycard in a slot next to the door and there was light, a fan, the whole works. Because of my limited travel experience, I was unfamiliar with this procedure, but it is much more common than I realized.

key card in slot
KEVIN MARTINEZ/THE POINTS GUY

Once I figured out the lighting situation, I was able to enjoy the space. My room faced the rear of the building, so I didn’t necessarily get any jaw-dropping Madrid views. Unfortunately, that also meant it didn’t have much natural lighting.

Entering the medium-size room, I felt like I was back home in my East Village bedroom. It was small but comfortable and had enough space to lounge, relax and get some rest.

At just 172 square feet, it’s safe to say the room’s compact size encourages one to get out and explore the city rather than lounge around.

 

 

 

The closet, which was less of a full closet and more like a utility cart, had many hidden drawers and spaces for storing my belongings. Although I wished there was space to stow my suitcase there, it was functional enough to get the job done. 

At first, I had a hard time locating the room’s safe, which is something I tend to utilize during my travels to keep all my important documents and belongings. After toying around with the open-concept closet, I pushed on what I thought was just a wooden accent piece; lo and behold, there was the safe.

The full-size bed was comfortable, but the pillows were incredible — I would’ve loved to take one home. 

KEVIN MARTINEZ/THE POINTS GUY

No matter how many times my travel-expert friends at TPG told me, I didn’t prepare for the bane of a U.S. traveler’s existence: the dreaded European power outlets. The walls did have USB ports, but since my phone and computer both use USB-C chargers, that didn’t help me. Consider this a friendly reminder not to forget a travel adapter. 

 

The bathroom was sizable compared to my small New York City apartment bathroom. The shower, which had full-size bottles of citrus-scented Zenology products, was a highlight, thanks to the oh-so-sweet sensation of heavily pressurized water.

However, much like other parts of my trip, getting used to operating it was an adjustment. Unlike the showers I’ve used at home, this shower was interesting, to say the least. What looked like a stainless steel rod was, in fact, not. You had to twist the left side of the rod to turn it on, and the right side controlled the temperature.

 

The Vibe

The hotel’s design was very much what I call cosmopolitan. From midcentury modern-inspired furnishings to the warm hues throughout, it was evident upon entering the hotel that this it is for city slickers — those who are always on the go and need a comfortable place to rest their head when the party is over. 

The hotel offers something for everyone, from families to business travelers to even a couple of fellow solo travelers I had the opportunity to meet. In other words, the clientele was diverse.

I noticed that everything about the hotel seemed smaller than American standards. Everything was smaller than expected, from the elevators to the guest room. Looking back, though, I realize the beauty of it: Reduce the size of your space so you can go out and explore the vastness of Madrid. 

Related: Why You Shouldn’t Miss Madrid on Your Next Trip to Spain

Food and Drink

The hotel’s restaurant, called Best, is adjacent to the lobby. Here, diners can enjoy traditional Spanish tapas; some classic comfort foods like hamburgers, steaks and quinoa bowls; and a wide variety of wines, beers and cocktails. 

The jet lag from my seven-hour flight disrupted my hunger cues a bit. However, at 7:30 p.m., I still opted for a light snack (or merienda, as the Spanish say) and sat at the dimly lit bar. I ordered chips and guacamole ($10) and a glass of the popular Spanish drink tinto de verano ($8), which is essentially red wine mixed with lemon soda and topped with a lemon.

 

Since I got just an appetizer and a drink, my total was $18; for lunch and dinner on a typical day, I would recommend budgeting between $20 and $35 per meal.

The hotel offers breakfast, and if you’re an IHG member who hit IHG Diamond Elite status, breakfast is included as a welcome amenity. However, as a points and miles newbie, I paid for my meal, which was $12 for the continental breakfast. If I had status, it would’ve been nice not to pay for breakfast and use that $12 on another souvenir or something of my choosing.

The spread is very traditional for breakfast, with offerings such as pastries, fruits, cold cuts, meats and a selection of orange or pineapple juice.

You also have the option to order a la carte if you’re looking for something heartier, like an omelet or a specialty item, though this would cost extra. I was looking for a quick bite before getting outside to explore.

To keep it light, I settled on a few different breakfast pastries as well as a bite of the Spanish omelet with a side of pineapple juice and a black coffee. Overall, the food was good, but I wouldn’t go as far as to say it was anything phenomenal. However, it did get the job done, and I was fueled up and ready to take on the day. 

Amenities

On my second day,  I checked out the gym, which is equipped with basic equipment like a treadmill, a set of weights and an elliptical machine. It’s just fine if you’re looking for a quick workout; if you’re looking for a full workout, I’d suggest signing up for a local fitness class nearby since the space is quite small and can get crowded easily.

It wasn’t until my last day that I realized there’s an outdoor courtyard right behind the hotel restaurant. It happened to be closed when I inquired about taking a look. However, the courtyard would’ve been a great place to sit, read and sip a nice glass of sangria in the warm weather.

 

If you want to get work done, the hotel has a small but decently equipped business center with a computer and a printer. Since my room did not come with a desk, I spent most of my time catching up on work in the business center, but I’d suggest going to a local coffee shop if you’re looking for more space to spread out. 

Out and About

Since it’s in the Arguelles neighborhood of Madrid, the hotel is ideal for travelers who want to be close to the action while still having room to breathe.

One of the best parts of my trip was the neighborhood itself. While you’re still very much in Madrid, you’re not smack in the middle of the city. You get an authentic, local experience without feeling overwhelmed, and if you want to be in the center of it all, you’re only two train stops away. 

You’ll find the Metro station for Arguelles just two blocks from the hotel entrance, and it will take you just about anywhere. Or, if you’re like me and enjoy getting your steps in, everything in Madrid is still walkable from here.

Related: Long layover in Madrid? Here’s what you need to know

An easy 15-minute walk south, you’ll find yourself at the front door of the Royal Palace of Madrid and the Teatro Real. And just east of the hotel, you’re a 10-minute walk from Parque Del Oeste, which has lovely tree-lined paths and views of the outskirts of the city if you’re looking for a little nature. 

Granted, if you’d rather stay more in the center of it all, you may want to consider the Sol or Callao neighborhoods; they are prime areas and offer the best when it comes to Madrid’s hotspots such as Gran Via, Plaza Mayor, or my personal favorite, Puerta Del Sol.

Accessibility

The hotel features accessible amenities such as wheelchair-friendly elevators, accessible restrooms in the lobby and two accessible rooms on the first floor.  

The lobby has a wheelchair-friendly ramp leading to the hotel’s entrance and exit; the hotel restaurant also has its own separate exit and entrance with wheelchair-accessible ramps.

While the elevators were smaller than we may be used to here in the U.S., you can fit a wheelchair and another person if need be; however, keep in mind that maximum occupancy is three people. 

KEVIN MARTINEZ/THE POINTS GUY

The rooms themselves were decent sizes and, if need be, you could fit a wheelchair in a non-accessible room. Still, be aware that there’s not much space since the bed and closet take up a large portion of the room. 

Checking out

On my last day, checking out was quick and easy. With an 11 a.m. checkout time, I could sleep in a bit and grab a quick bite before collecting my belongings and heading out to explore Madrid one final time.

The hotel is small and offers fewer amenities than you would expect from other hotels in the area, such as the Thompson Madrid. Hotel Indigo Madrid Princesa, while tiny, is still mighty in terms of its prime location and accessibility to center spots.

If you are looking for a hotel more in the center of it all, you could look into staying at Princesa’s sister hotel, Hotel Indigo Madrid — Gran Via. As the name suggests, it’s right on Gran Via, Madrid’s busy, popular commercial street. Its rates usually fall between $130 and $160 per night. 

However, from the spectacular location, modestly sized yet comfortable accommodations and solid food options, I highly recommend this hotel for a solo traveler’s first trip to Spain. It’s a great spot if you’re looking to get out and explore the city for most of your stay.

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The 10 best airport amenities and events of the year

During 2023, travelers returned to the skies in record numbers, and airports did their part to help smooth out the travel journey — or at least make it a bit more fun and interesting.

As we look forward to great adventures in 2024, here’s a look back at 10 of the best new amenities and events we spotted in airports in 2023. Let us know if we missed your favorite.

New airport terminal in Kansas City has that yummy barbecue smell

The Air Up There by Nick Cave. CLARK WEITZ CLARKSON/KANSAS CITY INTERNATIONAL AIRPORT

In February, Kansas City International Airport (MCI) opened its long-awaited and much-needed new 40-gate terminal. The $1.5 billion facility dazzles with a massive check-in hall, glass jet bridges, great art and a wide array of locally branded shops and restaurants, including a barbecue restaurant with the only wood-burning barbecue pit in an airport.

Accessibility rules in the new MCI. In addition to a relief area for service animals, the new MCI has an inclusive play zone, a quiet room, a sensory room, family restrooms and nursing rooms. There’s also a mock airplane where new and nervous flyers can test out the check-in, security, boarding and flight experience.

Love in the airport

A “Married in Vegas” decal on baggage. HARRY REID INTERNATIONAL AIRPORT

On Valentine’s Day, travelers at California’s Long Beach Airport (LGB) were able to get free custom-crafted love poems tapped out on an antique Remington typewriter by West Hollywood City Poet Laureate Brian Sonia-Wallace. A second typewriter was available for those who wanted to type their own poems or messages.

The Clark County Clerk’s Office in Las Vegas once again brought its pop-up marriage license kiosk back to Harry Reid International Airport (LAS) for Valentine’s Day, allowing couples to skip a visit to the license bureau downtown and go directly to their wedding ceremony.

The pop-up marriage license bureau is back at LAS for the last week of December to accommodate all the lovebirds heading to Las Vegas to get married Dec. 31.

New Year’s Eve is already a popular day to get married in Sin City, but this year the date — which can be written as 1-2-3-1-2-3 — is considered auspicious.

April Fools’ Day airport pranks

The lutefisk vending machine. MINNEAPOLIS-ST. PAUL INTERNATIONAL AIRPORT

On April Fools’ Day, airports offered travelers a fresh batch of fun pranks and faux press releases. Charlotte Douglas International Airport (CLT) announced that it was removing all its much-loved rocking chairs “to create a more open feel” inside the terminals. Denver International Airport (DEN) promised the DEN Red Eye, the world’s first airport Ferris wheel. And Minneapolis-St. Paul International Airport (MSP) introduced an only-in-Minnesota amenity: the Lutefisk Fresh vending machine.

Airport child care

The child care center at Pittsburgh International Airport. PITTSBURGH INTERNATIONAL AIRPORT

Some airports around the country, including San Franciso International Airport (SFO) and Los Angeles International Airport (LAX), offer subsidized child care for employees at nearby centers. But in July, Pittsburgh International Airport (PIT) became the first airport to open a child care center on-site, in a surplus part of the terminal once used by US Airways.

The center won’t take care of your kids while you pop into an airport bar for a preflight cocktail, but PIT’s on-site child care center is a welcome amenity for airport employees. Several other airports,  including Phoenix Sky Harbor International Airport (PHX), are actively working on studies and facilities that expand child care options for employees.

More visitor pass programs

Artwork in Orlando Airport
The new terminal at Orlando International Airport. ORLANDO INTERNATIONAL AIRPORT

In September, Orlando International Airport (MCO) joined the list of airports that offer an airside visitor pass. The pass offers access to the MCO’s swanky Terminal C, which opened in September 2022 to rave reviews, thanks to towering “Forever Trees” and a series of immersive art installations.

Philadelphia International Airport (PHL) joined the visitor pass party in October with the introduction of its Wingmate Guest Pass program, which comes with a bonus of dining and shopping deals from PHL merchants.

Flush with pride: BWI has America’s Best Restroom

Bathrooms in BWI
A restroom at BWI. BWI AIRPORT

Airports continue to roll out new and improved restrooms. And those efforts and investments are getting noticed.

In September, Baltimore/Washington International Thurgood Marshall Airport (BWI) claimed the throne in the 2023 America’s Best Restroom contest. New loos at BWI are bright and spacious, with windows that provide both natural light and privacy, touchless fixtures, full-height stalls and doors, red and green light occupancy indicators for the stalls, and other amenities.

In 2022, Tampa International Airport (TPA) took the top spot in this contest.

All LAX terminals now connected post-security. Finally

The path from Terminal 1 to Terminal 8 at LAX. LOS ANGELES WORLD AIRPORTS

Traveling through Los Angeles International Airport (LAX) has plenty of issues and frustrations.

But this year, one of the more irritating roadblocks fell away when LAX opened the post-security walkway between Terminal 3 and the Tom Bradley International Terminal, completing the post-security connection between all the terminals at LAX.

A post-security walk at LAX is about 2 miles from Terminal 1 to Terminal 8. But once you are post-security in any terminal, you’re now able to make connections more easily and access the shops, restaurants, lounges, artwork, entertainment and other amenities in all the terminals.

Fort Wayne International Airport loves its customers. And feeds them

Free coffee in Fort Wayne
Coffee at Fort Wayne International Airport. FORT WAYNE INTERNATIONAL AIRPORT

Year-round, Hospitality Hosts at Fort Wayne International Airport (FWA) welcome passengers with a (wrapped) cookie from a nearby bakery. But this year, during Customer Appreciation Week in October, the airport took things up a notch by treating passengers to free, fun food each day. In addition to a popcorn bar, a caramel apple bar, a hot dog bar and a walking taco bar with all manner of toppings, the airport presented passengers with a coffee and hot chocolate bar.

Baggage gargoyles return to Denver International Airport

gargoyle statue in Denver airport
Notre Denver. DENVER INTERNATIONAL AIRPORT

In 1995, an art piece by Terry Allen titled Notre Denver, made up of two bronze gargoyles sitting inside suitcases, was installed in the east and west bag claim areas at Denver International Airport (DEN). They were tasked with making sure DEN baggage arrived safely, but the decorative duo spent about five years in storage due to airport construction.

In October, the gargoyles returned to their perches, just in time to protect passengers’ holiday luggage. Unfortunately, there appears to be no plan to bring back DEN’s chatty gargoyle, which made an appearance in 2019.

 

Free books at Miami International Airport

Book exchange in Miami airport
Exchanging books at MIA. MIAMI INTERNATIONAL AIRPORT

A handful of airports around the country, including Oregon’s Eugene Airport (EUG), have free short story dispensers on-site. Others, such as Philadelphia International Airport (PHL), have kiosks or book nooks where passengers may swap a paperback for another or download free digital books.

Miami International Airport (MIA) is the newest airport to hop on the book exchange program.

In mid-December, MIA debuted its colorful Books with an Altitude Library in the airport’s South Terminal, between gates H5 and H7. The Miami-Dade Public Library System seeded the library with a donation of 1,000 books, and passengers are now refreshing the selection with their exchanged books.

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